Medication can only be prescribed when an agency has a licensed doctor of psychiatry on staff and is licensed as a prescribing agency. Oakwood provides therapy services but does not have a doctor of psychiatry on staff to prescribe medication, so we are not able to prescribe medication. If you are looking for a prescriber, you can find that information here.

Insurance benefits can sometimes be confusing and overwhelming, especially when trying to find out about your mental health benefits. At Oakwood Clinical Associates, we will contact your insurance company and attempt to obtain benefits information regarding your mental health benefits. Before your first session, you will receive a phone call from us explaining your benefits so that you know what to expect at your first visit.

Please note that the information you receive regarding your insurance benefits is only the information we obtain on your behalf from your insurance company. We cannot guarantee the accuracy of the information until your claims pay out.

If we are informed by your insurance company that you have an unmet deductible, a co-payment and/or a coinsurance as part of your plan, that amount will be due at the time of service.

We accept many insurances including (but not limited to):

Medicaid HMOs (Molina, Anthem BCBS, and CCHP)

EAPs (Employee Assistance Programs)

and regular health insurances acquired through the Marketplace, yours or your family member’s employer, or private insurance. Common health insurance plans that we accept are Molina, Aetna, Anthem Blue Cross Blue Shield, Cigna, Humana, Magellan, UMR, and WEA Trust.

If you don’t see your insurance on this list, that doesn’t mean we don’t accept it. Please call our office to verify whether we take yor insurance. Our friendly office staff will be glad to help you out!

Patient appointments are available Monday through Thursday 9am-8pm and Friday 9am-5pm

The front office is open to speak to patients and take calls during the following hours:

Monday 9am-5pm

Tuesday noon-5pm

Wednesday 11am-5pm

Thursday 9am-2pm

Friday 9am-3pm

Each counselor makes their own schedule, so if your counselor does sessions in the evenings or on the weekends, there may be availability for you to schedule at those times.

Individual and family sessions are typically 45 minutes, although 30 and 60 minutes appointments are available as medically necessary.

Group therapy sessions are 60-90 minutes

Your first appointment can take up to 1.5 hours, including paperwork time. Please arrive 15 minutes early for your first appointment to complete paperwork. When you arrive, we will start by explaining the various intake forms which you will review before signing. Please bring your insurance card and picture ID so we can make a copy for our records. Once the intake process is complete, you will meet with your therapist for about an hour for your first session.

The length of therapy differs for each person and depends on factors such as the type and severity of the problem, interest and motivation, and the commitment toward problem resolution. Most people are able to achieve what they sought therapy for in 6-20 weekly or bi-weekly sessions.

We keep all your information private and only release or disclose information as you authorize us to in writing. Forms can be signed if you would like us to disclose information to insurance companies, managed care companies, physicians, other healthcare providers, attorneys, etc.

Seeing a counselor for the first time can be intimidating. We want to help you feel as comfortable as possible. Here’s what you can expect when you come:

When you enter our building, you will find a comfortable, spacious waiting room. You will see our reception window and will be greeted confidentially. You will provide your ID and insurance card so that we can get a copy for your chart. If you haven’t signed the paperwork in the patient portal, you will do so at this time. Then you will be able to find a seat until you are met by your provider.

If you would like to take a photo tour of our building, click here.