Oakwood Clinical Associates

Enhancing the lives of our clients by delivering exemplary psychotherapy services with lasting solutions

Employement Opportunities

Clinical Support Assistant- Full time

Must be available for one or two shifts per week 12 pm until 8 pm & two to three shifts per week 9 am until 5 pm

Our health care based clinic is seeking a highly motivated team member to work in the customer service field. We are in need of a friendly, efficient problem solver. This is an entry level position.  Employee will receive training; duties include patient-oriented clerical work and projects.
- Greet patients
- Collect payments
- Answer telephone: direct calls & take messages
- Use office machines: copiers, fax, voice mail, & PCs
- Communicate w/patients, employees, & other individuals to answer questions, disseminate or
explain information, & address complaints
- Compute, record, & proofread data
- Type, format, proofread/edit documents using computer (MS Word, Excel, Outlook)
- Complete work tasks, manage calendars, and arrange appointments in electronic medical record
- Review records or documents to obtain information to respond to requests

Requirements for the position:
- Attendance, punctuality and reliable transportation is essential
- Self-initiative, customer service and teamwork skills
- Telephone etiquette during direct calls and message taking
- Use of office machines
- Clear, concise and assertive communication skills
- Attention to company policies and procedures
- Accuracy, neatness, thoroughness and adherence to standards
- Experience with MS Word, Excel and Outlook
- Manage work tasks, calendars and appointments
- Performs tasks in a productive and timely manner
- Cash handling
- Knowledge of insurance benefits (preferred)
- Knowledge of patient rights, privacy laws and confidentiality (preferred)
- Experience w/electronic medical records (preferred)

Pay will be based on Clinical office experience between $9.00-$11.00 per hour

Paid time off